Our values

The Intellihub way – explore the possible

At Intellihub safety and reliability is at the forefront of our operations. We are serious, alert, careful and thorough about safety and quality. Our goal is to deliver outstanding customer service to our customers and the homes and businesses they supply.

We’re independent and that means we have a single focus on providing the best metering and data intelligence service to our customers. You’re assured of a trusted, confidential partnership with us.

We also encourage our people to be innovative in their thinking – to explore what is possible. We aim to bring a different, better experience from our advanced metering and data services.

Simply put, we want to set a new benchmark in quality metering.


Our values

Spirited

We give things a go.
We’re inquisitive, challenge the status quo, speak up, and see potential. We’re courageous, open-minded, and we inspire.

Achievers

We get things done.
We’re results-oriented, we achieve greatness, and we’re end-game focused.

Inclusive

Together as one, collaborative and diverse.
We develop great relationships. We’re open to ideas and inputs, we’re team oriented, transparent, welcoming and respectful.

Safe

We always put safety first.
We are serious, alert, careful and thorough about safety and quality.

Code of Conduct


Safety

We take a safety-first approach to our operations across Australia and New Zealand. Our compliance track record is market-leading, driven by our resourcing, systems, and governance.

We are never complacent and so we engage all our customers in a continuous improvement program to ensure that our standards are upheld.

Safety is central to our values and beliefs system, and our safety policies and practices ensure that:

  • Meters are installed, operated and maintained safely and reliably
  • Meter installers carrying out work are appropriately qualified, trained and competent to attend a work site; and
  • The safety of employees, contractors, service providers, customers, members of the public and the installation is maintained.
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