Data Insights

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Anticipate disruption, plan ahead and unlock grid edge visibility

Data Insights
Whether it’s shedding light on the voltage levels in your network or helping to illuminate consumers about their energy usage, Intellihub data insight services will help you harness the power of energy data to optimise your operations, reduce expenditure and focus on innovation.

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Electricity Consumption Data

Data Insights
We offer a range of smart energy data consumption services, including certified half-hourly, daily, ad-hoc and historical data intervals.  As one of the leading providers of energy consumption data in New Zealand and Australia, we utilise our extensive network of AMI meters and communication modules to collect, validate and deliver consumption data for over 400,000 connection points.

Our service includes proactive exception management, secure automated delivery, nominated contact points and regular communication.  Relying on Intellihub to provide energy consumption data gives you the opportunity to focus on innovations such as energy saving applications, trading forecasting, tiered pricing and demand management.

Our seamless data delivery processes mean that you can sit back, relax, and trust that your customer billing data is accurate and automatically received. 

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Health & Safety Alerts

Data Insights
Health & Safety alerts identify voltage levels that are outside of safety thresholds, and unknown photovoltaic loads. Our alert data is fully encrypted and delivered to you via the cloud.

Reverse power or unknown photovoltaic loads are potentially hazardous and can endanger electricity field service technicians.  Customer billing is impacted where consumption is recorded for export energy. Swift identification of these instances can improve customer satisfaction and compliance, enabling a speedy resolution, with revenue savings and proactive customer management as major benefits.

Smart meters continuously monitor voltages for sags and swells. We provide alerts when voltage levels are outside the regulated thresholds, helping you to review power quality and respond effectively to consumer queries.

Voltage alerts enable you to:

  • Gain visibility of voltage trends over time, assisting with root cause identification
  • Achieve regulatory compliance with voltage thresholds
  • Instantly verify voltage issues remotely with our complementary on-demand Voltage Ping service

With Intellihub’s visualisation tool, alerts are displayed on a stunningly rendered, user-friendly dashboard. The visualisation of voltage clusters and weather patterns on the integrated online map makes it easy to identify trends and prioritise action based on customer categorisation.

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Revenue Assurance Alerts

Data Insights
With revenue assurance alerts, you can identify sites with potential asset faults, failures and unexpected meter events. Alerts are easily accessible and visualised via our online cloud platform, enabling you to monitor the duration and frequency of load side voltage, whilst assisting with the estimation of revenue losses.

Next-day notifications give you the power to take swift action and engage with our Field Services team to investigate and resolve any irregularities on-site.

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Outage & Restore Alerts and Status Ping

Data Insights
Smart meters generate near real-time alerts whenever power is lost or restored. These alerts are transmitted over a communication network and processed by Intellihub before being sent to you securely via the Cloud.

Intellihub’s alert service is automatically scalable to handle storm events and widespread outages.

With outage and restore alerts, distributors can:

  • Gain visibility of small and large-scale outage events on low-voltage networks
  • Determine faults in near real-time, 24 x 7
  • Rapidly identify and respond to consumer queries
  • Empower network operations and customer service staff to perform instant household power status checks, via an on-demand Status Ping service
  • Allocate field crews rapidly, ensuring any issues are resolved as efficiently as possible
  • Reduce truck rolls by remotely troubleshooting power issues, driving operational savings
  • Conduct post-event analysis to inform network maintenance and investments

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Voltage Alerts & Voltage Ping

Data Insights
Smart meters continuously monitor voltages for sags and swells. Intellihub sends you alerts when voltage levels are outside the regulated thresholds, helping you to review power quality and respond effectively to customer queries.

Voltage alerts enable you to:

  • Gain visibility of voltage trends over time, assisting with root cause identification
  • Achieve regulatory compliance with voltage thresholds
  • Instantly verify voltage issues remotely with our complementary on-demand Voltage Ping service

Our cloud-based data delivery is easily scalable to handle all your voltage alerts. Data is fully encrypted and automated via a Virtual Private Cloud, making it easy, speedy and secure.

With Intellihub’s visualisation tool, alerts are displayed on a stunningly rendered, user-friendly dashboard. The visualisation of voltage clusters and weather patterns on the integrated online map makes it easy to identify trends and prioritise action based on customer categorisation.

Have us contact you