Health & Safety Alerts
Health & Safety alerts identify voltage levels that are outside of safety thresholds, and unknown photovoltaic loads. Our alert data is fully encrypted and delivered to you via the cloud.
Reverse power or unknown photovoltaic loads are potentially hazardous and can endanger electricity field service technicians. Customer billing is impacted where consumption is recorded for export energy. Swift identification of these instances can improve customer satisfaction and compliance, enabling a speedy resolution, with revenue savings and proactive customer management as major benefits.
Smart meters continuously monitor voltages for sags and swells. We provide alerts when voltage levels are outside the regulated thresholds, helping you to review power quality and respond effectively to consumer queries.
Voltage alerts enable you to:
- Gain visibility of voltage trends over time, assisting with root cause identification
- Achieve regulatory compliance with voltage thresholds
- Instantly verify voltage issues remotely with our complementary on-demand Voltage Ping service
With Intellihub’s visualisation tool, alerts are displayed on a stunningly rendered, user-friendly dashboard. The visualisation of voltage clusters and weather patterns on the integrated online map makes it easy to identify trends and prioritise action based on customer categorisation.
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