Sustainability
Introduction
Sustainability at Intellihub
Our metering and data solutions help simplify the shift to renewable energy. The way we run our business should reflect our commitment to ensuring sustainable resources for future generations.
We used the United Nations’ Sustainable Development Goals, which aim to promote peace and prosperity and protect our planet for the future, to underpin our own ESG framework.
Through our framework, we’ve defined the environmental, social and governance issues that are material to our business and identified ways that we as a business can take action to operate ethically and minimise our impact on the planet and our people.
Net Zero and climate change
Net zero is when the amount of greenhouse gas produced is the same as the amount removed from the atmosphere. Think of it like a set of scales: producing greenhouse gas emissions tips the scales, and we want to get those scales back into balance, which means no more greenhouse gas can be added to the atmosphere in any given year than is taken out.
We recognise the climate emergency and the important role we play in transitioning to a 1.5-degree future. That’s why we’ve made reducing greenhouse gas emissions and minimising our impact on the environment one of our main goals.
Our targets and actions
-
- Improving how we define and measure our greenhouse gas emissions.
- Purchasing 100% renewable energy for our offices.
- Developing a Net Zero Strategy, including a science-based net zero target.
- Working with our supply chain to better understand emission sources and opportunities to decarbonise.
-
- Continuing our ongoing installation of smart meters, empowering households with real time energy use data leading to less energy consumption.
- Ongoing monitoring of opportunities for our behind the meter technology to support the transition to clean energy.
-
- Undertaking a risk assessment to understand the physical and transition risks of climate change on our business.
Responsible sourcing
Being aware of our impact goes beyond the products and services we provide. Our goal is to work with our suppliers to improve the social and environmental outcomes in our supply chain.
Responsibly sourcing the products and services that we need not only helps promote sustainable use of resources and prevent modern slavery, but also helps support other sustainably focused businesses.
Our targets and actions
-
- Auditing our office waste generation.
- Working with our contractors to implement meter recycling processes.
-
- Updating our Procurement Policy to incorporate modern slavery considerations.
- Identifying modern slavery risks within our supply chain.
- Providing training to our employees to recognise the signs of modern slavery and how to effectively respond if confronted with a suspected issue.
View our modern slavery policy.
A safe workplace
While we consider our larger impacts on the environment, we can’t forget to consider the smaller scale impacts on the individuals within our company. Our goal is to provide a physically and mentally safe workplace for our employees and contractors – a place where our people feel safe, cared for, and encouraged to participate.
Our targets and actions
-
- Engaging our employees about safety through designated committees.
- Fostering a safe work culture by undertaking quarterly leadership health and safety walks.
- Being industry-leading experts by engaging with market participants to improve safety outcomes.
- Driving continuous improvements by tracking, measuring and improving the management of our critical safety risks, including achieving a TRIFR of 2 or below for FY25.
- Ensuring people feel safe, supported and empowered through targeted training.
- Regularly conducting field safety and quality audits.
-
- Training all people leaders in mental health first aid.
- Providing interactive training about the practical tools and strategies to enhance various aspects of wellbeing, including mental wellness, stress management, work-life balance, and resilience.
A thriving workforce
Together, we continue to build an inclusive culture that is equal for all, reflects the community we serve and encourages, supports and celebrates our people.
Our targets and actions
-
- Providing opportunities for learning and growth.
- Conducting employee engagement surveys.
- Holding quarterly coaching conversations.
-
- Creating initiatives to engage with minority groups within our workforce through our DEI policy.
- Aiming for zero reported discrimination incidents.
-
- Increasing participation in the Women in Leadership program.
- Maintaining at least a 40:40:20 gender balance overall and at every level of our organisation.
Good governance
Good governance enables us to meet corporate objectives, discharge our responsibilities and meet the expectations of our stakeholders.
Our targets and actions
-
Across FY25 and continuing into FY26, we have been strengthening Intellihub’s readiness for Australia’s Mandatory Climate Reporting (MCR) framework by building the systems, processes and governance needed to support high-quality, audit-ready climate disclosures.
-
As a Group 2 entity, Intellihub will be required to publish an annual sustainability report alongside financial statements, outlining climate-related risks, opportunities and performance.
-
During this period, we advanced our capability to report Scope 1 and 2 emissions (with Scope 3 reporting to commence in FY28). As we move into FY26 we will be undertaking in-depth climate-scenario analysis and deepening our assessment of transition and physical climate risks.
-
We are also developing organisation wide processes to capture, validate and report climate-related data with transparency and consistency. This includes strengthening data governance, enhancing internal controls and implementing systems that support reliable, assured reporting.
Our report card
We have processes and KPIs in place to track our progress against all of our ESG goals and commitments. We routinely capture a summary of our performance data in our ESG Report Cards.
